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ZCM 11.2.2: Some Hotfixes missing in Detailed Hardware/Software Inventory list

This document (7011420) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2.2 Inventory
Novell ZENworks Asset Management 11.2.2

Situation

Some hotfixes are not shown in the Detailed Hardware/Software Inventory - blank lines appear instead

Resolution

This is fixed in version 11.2.3a - see TID 7011295 "ZENworks Configuration Management 11.2.3a - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7011295

Workaround: if it is not possible to upgrade to 11.2.3a at this time, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at http://download.novell.com/Download?buildid=QA0w58MMJWo~ as "ZCM 11.2.2 Monthly Update 1 - see TID 7010464". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011420
  • Creation Date:26-NOV-12
  • Modified Date:11-APR-13
    • NovellZENworks Asset Management
      ZENworks Configuration Management

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