Status messages not being processed swiftly

  • Document ID:7011437
  • Creation Date:28-Nov-2012
  • Modified Date:04-Nov-2019
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

ZENworks Configuration Management 11
ZENworks Configuration Management 2017
ZENworks Configuration Management 2020

Situation

Bundle status stuck in "Pending".  Agent logs show upload of Status_* file sucessfully.  Many files in the primary server collection/status folder.

Resolution

For 64 bit primaries with sufficient RAM, consider increasing the JAVA Heap space and threads.  For more information see Best Practice Guide Section 3.2.4 Tuning the JVM and Tomcat.

Additional Information

Additional troubleshooting:  See Status Storer tag entries in loader-messages.log.