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DAU content is not replicated to the primary servers / satellites

This document (7011554) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 10.3
Novell ZENworks Configuration Management 11.1
Novell ZENworks Configuration Management 11.2
Novell ZENworks Patch Management
Novell ZENworks Configuration Management 11.2 Imaging

Situation

The Discover Applicable Update content and other Patch Management content was not be replicated to other Primary ZCM servers nor satellites on a consistent basis.  It was verified that the Discover Applicable Update bundle content was in fact on the ZCM/ZPM server's content directory, but not on the other primary server / satellite server.

The issue was seen, once or twice in a week randomly since the restart of the ZENworks loader service.

In another situation with many devices booting into PXE, PXE boot started failing every morning

Resolution

This is fixed in version 11.2.2 - see TID 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7010757

Cause

The cause is excessive memory consumption by zenloader process while processing inventory scan reports.

Additional Information

Errors seen in logs

[DEBUG] [3/22/12 9:51:35 AM] [] [ImportContent] [] [java.lang.OutOfMemoryError:
Java heap space
    at SevenZip.Compression.LZ.BinTree.Create(BinTree.java:95)
    at SevenZip.Compression.LZMA.Encoder.Create(Encoder.java:377)
    at SevenZip.Compression.LZMA.Encoder.SetStreams(Encoder.java:1254)
    at SevenZip.Compression.LZMA.Encoder.Code(Encoder.java:1279)
    at com.novell.zenworks.content.ZenLzma.encodeOneFile(ZenLzma.java:127)
    at com.novell.zenworks.content.ZenLzma.encode(ZenLzma.java:106)
    at
com.novell.zenworks.content.ZenLzma.encodeWithDataDigest(ZenLzma.java:53)
    at
com.novell.zenworks.content.ContentFileUtil.zipFiles(ContentFileUtil.java:784)
    at
com.novell.zenworks.content.ContentFileUtil.createEncryptedContentFile(ContentFileUtil.java:712)
    at
com.novell.zenworks.content.ContentFileUtil.createContentFile(ContentFileUtil.java:453)
    at
com.novell.zenworks.content.ContentFileUtil.createContentFile(ContentFileUtil.java:416)
    at
com.novell.zenworks.content.ImportContent.importContent(ImportContent.java:711)
    at com.novell.zenworks.content.ImportContent.run(ImportContent.java:1028)
    at
java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:651)
    at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:676)
    at java.lang.Thread.run(Thread.java:595)
] [] []


[DEBUG] [6/4/12 7:42:15 PM] [] [Loader.PatchAnalyzeReportingService] []
[doProcFiles Error: java.lang.OutOfMemoryError: Java heap space] [] []
[DEBUG] [6/4/12 7:42:15 PM] [] [Loader.RemoteEventModule] []
[java.net.SocketException: Software caused connection abort: socket write error
    at java.net.SocketOutputStream.socketWrite0(Native Method)
    at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
    at java.net.SocketOutputStream.write(SocketOutputStream.java:115)
    at java.io.DataOutputStream.writeInt(DataOutputStream.java:181)
    at
com.novell.zenworks.loader.modules.remoteevent.ZENLoaderRemoteEventModule.run(ZENLoaderRemoteEventModule.java:164)
    at com.novell.zenworks.loader.ZENModuleThread.run(ZENModuleThread.java:111)
] [] []

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011554
  • Creation Date:21-DEC-12
  • Modified Date:13-JUL-13
    • NovellZENworks Configuration Management
      ZENworks Patch Management

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