Environment
Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 2
Novell Messenger 2.2
Situation
Messenger logs are not getting created on an NSS volume. The Messenger Agent's web page on the logging tab shows no logs exist. The log directory is on a NSS volume such as /media/nss/DATA/novell/messenger/logs.
Resolution
Either run as root by changing the user in the /etc/opt/novell/messenger/uid.conf file or setup Non-root access on an NSS volume by following the steps outlined in the Messenger Documentation.
Cause
The problem is the user that the messenger agent is running as is either not LUM enabled or does not have rights to the log directory.