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Inventory report numbers differ between reports

This document (7011678) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.1
Novell ZENworks Asset Management 11.1

Situation

When running a report for the total number of machines with certail software products, the total number of devices from custom reports differ from the total number of devices in the pre-configured reports.

Resolution

This is fixed in version 11.2.2 - see TID 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7010757

Cause

Some of the pre-configured reports had extra criteria that included CPU than the custom reports were using.  The pre-configured reports were changed to make them more accurate.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011678
  • Creation Date:22-JAN-13
  • Modified Date:22-JAN-13
    • NovellZENworks Asset Management
      ZENworks Configuration Management

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