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ZCM: Service Desk Registration via URL does not work

This document (7011682) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC

Situation

Under Configuration > Service Desk Management > Service Desk Registration, there is an option to register Service Desk server via URL. This option does not work.

Resolution

This is fixed in version 11.2.3a - see TID 7011295 "ZENworks Configuration Management 11.2.3a - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7011295

Cause

The wrong certificate is being requested from Novell Service Desk

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011682
  • Creation Date:23-JAN-13
  • Modified Date:11-APR-13
    • NovellService Desk
      ZENworks Configuration Management

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