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Filr Desktop client does not synchronize under certain network conditions

This document (7012789) is provided subject to the disclaimer at the end of this document.

Environment

Novell Filr 1.0.0

Situation

The Novell Filr 1.0 Deskop client for Windows and Mac OS X does not synchronize data when network latencies occur.
When the filr server response to the client takes longer than a certain time-out, the client closes the connection.

Resolution

This has been addressed in Novell Filr 1.0.1 and later releases.

The updated client will not close the http connection, it will rather set the http connection as keep-alive.

Cause

Network latency causes the client to close the connection when a http response from the server takes too long.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012789
  • Creation Date:04-JUL-13
  • Modified Date:22-SEP-14
    • NovellFilr

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