Filr Desktop client does not synchronize under certain network conditions

  • 7012789
  • 04-Jul-2013
  • 22-Sep-2014

Environment

Novell Filr 1.0.0

Situation

The Novell Filr 1.0 Deskop client for Windows and Mac OS X does not synchronize data when network latencies occur.
When the filr server response to the client takes longer than a certain time-out, the client closes the connection.

Resolution

This has been addressed in Novell Filr 1.0.1 and later releases.

The updated client will not close the http connection, it will rather set the http connection as keep-alive.

Cause

Network latency causes the client to close the connection when a http response from the server takes too long.