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Unable to receive emails on devices after upgrading to Mobility Pack 1.2.5 or later

This document (7012797) is provided subject to the disclaimer at the end of this document.

Environment

Products:
Novell GroupWise 8
Novell GroupWise 2012
Novell Data Synchronizer Mobility Pack 1.2.5
 
Configuration:
GroupWise connector with a different name than groupwise in Mobility Pack WebAdmin

Situation

Unable to receive emails on devices after upgrading to Mobility Pack 1.2.5 or later
Devices are not able to receive emails after upgrading to Mobility Pack 1.2.5 or later

Resolution

If the GroupWise Connector has a different name than groupwise, then upgrading to Mobility Pack 1.2.5 or later will cause devices not to receive emails. With Mobility Pack 1.2.4 or earlier, it is possible to delete and create GroupWise Connector with a different name or create extra connectors. However, this is no longer possible with 1.2.5 and if GroupWise Connector has a different name than groupwise, devices will not be able to receive emails

Please open a Service Request with Novell Technical Services to get the database entries modified correctly for it to work

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012797
  • Creation Date:07-JUL-13
  • Modified Date:10-DEC-13
    • NovellData Synchronizer
      GroupWise

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