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Wrong login name in inventory

This document (7012838) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2

Situation

On French Windows 7 login name in inventory shows as système

Resolution

This is fixed in version 11.2.4 - see TID 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7012027

Cause

On French Windows 7 the system account name is translated to système which is not the case on e.g.,  French Windows XP.

Additional Information

Since ZCM 11.2.2, if Windows returns system or empty string as logged-in user name using the GetUserName Windows function, the name gets verified through the WMI framework. In case a a good name is still not found for the logged-in user, the login name gets populated with the Windows owner name value as stored in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\RegisteredOwner.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012838
  • Creation Date:12-JUL-13
  • Modified Date:06-NOV-13
    • NovellZENworks Asset Management
      ZENworks Configuration Management

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