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Randomly Citrix user login hangs in Windows welcome message

This document (7012839) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2 Authentication


ZCM 11.2.2 Agent is installed on Microsoft Windows 2008 R2 terminal server with Citrix XenApp 6

Randomly, when multiple users are tying to login, the login process can get into hang state with the Windows welcome message showing.


This is fixed in version 11.2.3a - see TID 7011295 "ZENworks Configuration Management 11.2.3a - update information and list of fixes" which can be found at


The miCASA client can fail to access the secret store with simultaneous user logins.


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  • Document ID:7012839
  • Creation Date:12-JUL-13
  • Modified Date:13-JUL-13
    • NovellZENworks Configuration Management

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