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"Localizer exception processing POLICYHANDLERS.CommonClasses.HandlerTimedOut"

This document (7012848) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2 Policies


External Services Policy is assigned to a device: error is shown in ZCC (and zmd-messages.log), the text of the error is "Localizer exception processing POLICYHANDLERS.CommonClasses.HandlerTimedOut. Exception: Can't find resource for bundle java.util.PropertyResourceBundle, key CommonClasses.HandlerTimedOut"


This is fixed in version 11.2.4 - see TID 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at

The new message is "Policy enforcement is not completed as the policy handler has timed out."


There was no message string associated to the error, it should indicate that the Policy Handler has timed out (for example because the External Services Policy references a URL that is not reachable)


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  • Document ID:7012848
  • Creation Date:13-JUL-13
  • Modified Date:25-NOV-13
    • NovellZENworks Configuration Management

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