Unable to start syncengine (postgres: cannot create lock file)

  • Document ID:7013035
  • Creation Date:09-Aug-2013
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service
    • SUSE Products:
      SUSE Linux Enterprise Server

Environment

Novell Data Synchronizer
SUSE Linux Enterprise Server 11

Situation

Mobility sync engine will not start
Unable to start postgresql or sync engine
Trying to start postgresql with silent_mode = off shows
"Starting PostgreSQL FATAL:  could not create lock file "/tmp/.s.PGSQL.5432.lock": Permission denied"

Resolution

As root user type "chmod 1777 /tmp" in terminal.

Cause

Postgres cannot write a file to /tmp because of permissions set on /tmp directory.
Mobility sync engine will not start without postgresql running.

Additional Information

Troubleshooting Steps
To turn turn silent_mode = off for postgresql
  1. Edit /var/lib/pgsql/data/postgresql.conf
  2. Change "silent_mode = on" to "silent_mode = off"

Start postgresql by typing "rcpostgresql start" and press Enter