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Unable to run GroupWise client as a standard user without specifying the administrator password

This document (7013233) is provided subject to the disclaimer at the end of this document.


Novell GroupWise 2012
Novell GroupWise 8


Typical / standard user unable to launch the GW Client.
The following error is displayed: The application is not correctly installed and the components cannot be initialized.
Running as Administrator (Properties of shortcut | Security tab) works by providing the Administrator's password.
How to permit a standard, regular user account in Windows to load the Client without asking for admin's password


Please follow the steps below to properly install the GroupWise Client for All Users:

  1. Uninstall the GroupWise Client entirely from the workstation.
  2. Download and run gwCleanIt (removes client files, registry files, etc for GroupWise)
  3. Restart the Workstation
  4. Login as Administrator only, and proceed to Install as Administrator.
    Note: Right-clicking and selecting "Run-as administrator" is not sufficient. This requires the Administrator to actually be logged into a desktop session.
  5. If prompted, select Allow for all users, rather than just this user.


The GroupWise Client must be installed while logged into the Administrator's account in order to allow for all users.


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013233
  • Creation Date:09-SEP-13
  • Modified Date:02-JUL-14
    • NovellGroupWise

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