Environment
Micro Focus Service Desk 7.x
Situation
In "Migrate / Upgrade" Import from other appliance
options will fail to execute and doesn't proceed
beyond the message "Communication checks, please
wait", if the new installed Appliance is setup
with Non-English language and keyboard layout.
Resolution
Always select English as language and keyboard Layout while
setting up the Service Desk Appliance 7.x before
triggering upgrade.