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ZCC Administrator groups not shown in ZCC Administrator user summary

This document (7014028) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC

Situation

When viewing the properties of a ZENworks Control Center (ZCC) administrative user, the administrator groups can disappear from view.

To reproduce this issue:
1- In ZCC create an administrator from a user in a user source.
ZCC > Configuration > Administrators > New > Administrator > Select "Based on Users(s) in a user source" > Add > select user > OK > OK
2- In ZCC create an administrator group.
ZCC > Configuration > Administrators > New > Administrator Group > Give it a name and configure the attributes > OK
3- Add the administrator created in step one to the administrator group.
ZCC > Configuration > Administrators > Select Administrative User Group > Summary tab > Members > Add > Select user > OK
4- View the administrator user's properties.
ZCC > Configuration > Administrators > Select the Administrator user added to the administrator group
5- Note that the Administrator groups are shown in the summary view.
6- Click on the Rights tab.
7- Click on the summary tab again and notice that the administrator groups are not shown any more.

Resolution

Workaround:
To view the administrator groups in the summary view of the administrative user again; go back to Configuration, then select the administrative user. The summary will then show the Administrator Groups again.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014028
  • Creation Date:31-OCT-13
  • Modified Date:31-OCT-13
    • NovellZENworks Configuration Management

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