ZENworks Reporting 5: Install fails on SLES server

  • 7014143
  • 20-Nov-2013
  • 11-Feb-2014

Environment

Novell ZENworks Configuration Management 11.2.4 - ZENworks Reporting 5

Situation

When attempting to install ZRS on a SLES server, the install fails with errors.

Installation log shows
Script stderr:
 dropdb.bin: could not connect to database postgres: could not connect to server: Connection refused
    Is the server running on host "127.0.0.1" and accepting
    TCP/IP connections on port 5432?

Resolution

Remove the entry for 127.0.0.2 from the /etc/hosts file and retry the install

Cause

The Jaspersoft install is confusing 127.0.0.1 and 127.0.0.2 as localhost