Users are prompted for password on the device after the Post Office is restarted

  • Document ID:7014211
  • Creation Date:02-Dec-2013
  • Modified Date:06-Feb-2014
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service

Environment

Novell GroupWise 8
Novell GroupWise 2012
Novell Data Synchronizer Mobility Pack 1.2.5.299
Novell GroupWise Mobility Service 2.0

Situation

Users are prompted for password on the device after the Post Office Agent is restarted
 

Resolution

If you are running Datasync 1.2.5 299, please follow the following steps
  1. Please download and extract DeviceInterface.pyc and gw_driver.pyc from the following link ftp://ftp.novell.com/outgoing/851223.tar.gz
  2. Type "rcdatasync stop" and press Enter
  3. Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib/auth  and rename gw_driver.pyc to gw_driver.pyc1
  4. Copy the extracted gw_driver.pyc to /opt/novell/datasync/syncengine/connectors/mobility/lib/auth
  5. Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib/device and rename DeviceInterface.pyc to DeviceInterface.pyc1
  6. Copy the extracted DeviceInterface.pyc to /opt/novell/datasync/syncengine/connectors/mobility/lib/device
  7. Start DataSync by typing "rcdatasync start" and press Enter
OR

If you are running GMS 2.0, please follow the steps below

  1. If you are running GMS 2.0, please download and extract DeviceInterface.pyc and gw_driver.pyc from the following ftp://ftp.novell.com/outgoing/bug-851223_patch_GMS_2_0.tar.gz
  2. Type "rcgms stop" and press Enter
  3. Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib/auth  and rename gw_driver.pyc to gw_driver.pyc1
  4. Copy the extracted gw_driver.pyc to /opt/novell/datasync/syncengine/connectors/mobility/lib/auth
  5. Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib/device and rename DeviceInterface.pyc to DeviceInterface.pyc1
  6. Copy the extracted DeviceInterface.pyc to /opt/novell/datasync/syncengine/connectors/mobility/lib/device
  7. Start GMS by typing "rcgms start" and press Enter