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Sybase Database won't start after moving it to a new Primary Server

This document (7014241) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2 Database on Linux


Moving the internal Sybase database from one primary server to another primary server
Database files have been moved over to the new server
Sybase has been installed on the new server

The following error is seen when running novell-zenworks-configure -c Start :

SEVERE: There was an error starting ZEN_DATABASE.
iAnywhere Solutions, Inc.  One Sybase Drive, Dublin, CA 94568, USA
Copyright (c) 2001-2007, iAnywhere Solutions, Inc. Portions copyright (c)
1988-2007, Sybase, Inc. All rights preserved. All unpublished rights reserved.
Starting Sybase Adaptive Server Anywhere /etc/init.d/sybase-asa: line 56:
14337 Segmentation fault (core dumped) $DB_EXEC -ud @$DB_CONF_FILE
Unable to start service : ZEN_DATABASE

A similar error is seen when starting the service manually with /etc/init.d/sybase-asa start :

Starting Sybase Adaptive Server Anywhere  /etc/init.d/sybase-asa: line 56: 18176 Segmentation fault      (core dumped) $DB_EXEC -ud @$DB_CONF_FILE

The service is not started as indicated by running /etc/init.d/sybase-asa status :

Checking for Sybase Adaptive Server Anywhere: dbsrv10 is stopped


Run the following commands to resolve the issue and verify it is resolved:

  1. rpm -Uvh /opt/novell/zenworks/install/downloads/rpm/sybase-asa-12.0.0-2624.i586.rpm
  2. /etc/init.d/sybase-asa start
  3. /etc/init.d/sybase-asa status


In this case, Sybase 10 was installed instead of the required Sybase 12


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  • Document ID:7014241
  • Creation Date:06-DEC-13
  • Modified Date:06-DEC-13
    • NovellZENworks Configuration Management

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