Device Inventory for Mac shows MAC address for Wired Ethernet, even though the device is connected via Wi-Fi

  • 7014407
  • 14-Jan-2014
  • 25-Feb-2014

Environment


Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2

Situation

If a Mac device (such as a Mac mini) has both wired and wireless NICs, then the ZCM Inventory for the device will always show the MAC address for the wired NIC, even if there is no cable attached and the Mac is connected via wifi

Resolution

 This is fixed in version 11.3 - see KB 7014213 "ZENworks Configuration Management 11.3 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7014213