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Device Inventory for Mac shows MAC address for Wired Ethernet, even though the device is connected via Wi-Fi

This document (7014407) is provided subject to the disclaimer at the end of this document.

Environment


Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2

Situation

If a Mac device (such as a Mac mini) has both wired and wireless NICs, then the ZCM Inventory for the device will always show the MAC address for the wired NIC, even if there is no cable attached and the Mac is connected via wifi

Resolution

 This is fixed in version 11.3 - see TID 7014213 "ZENworks Configuration Management 11.3 - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7014213

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014407
  • Creation Date:14-JAN-14
  • Modified Date:25-FEB-14
    • NovellZENworks Asset Management
      ZENworks Configuration Management

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