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Novell Client Installation fails if a file named "C:\Program" exists

This document (7014564) is provided subject to the disclaimer at the end of this document.

Environment

Novell Client 2 SP3 for Windows

Situation

Installing the Novell Client 2 SP3 for Windows will fail if the file C:\Program exists.

Resolution

The fix for this bug has been released in the following patch:

Novell Client 2 SP3 for Windows (IR6) http://download.novell.com/Download?buildid=hRPJ_OZQsIw~

Cause

The Novell Client installer uses "C:\Program Files\"-based paths without properly enclosing them with quotes.

This ordinarily is not a problem because after Windows fails to open "C:\Program" it falls back to trying to look for a non-quote-delimited path within the command line provided.

But if "C:\Program" actually exists on the machine, the Microsoft fallback doesn't engage, because the test to open
"C:\Program" starts to succeed, but this is not the path Novell Client actually intended.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014564
  • Creation Date:13-FEB-14
  • Modified Date:27-FEB-14
    • NovellClient

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