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Windows explorer.exe crashes while accessing network shares

This document (7014677) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2.4  


Accessing files on a networks shares causes explorer.exe to crash.


Reported to Engineering

Additional Information

Problem started after updating to ZCM 11.2.4 MU1.
Customer can reproduce consistently.
Steps to duplicate:
Access a drive mapping.
Open a file docx, xlsx, txt etc... then exit the application.
Within a minute a pop-up box appears stating windows explorer.exe has stopped responding.


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  • Document ID:7014677
  • Creation Date:03-MAR-14
  • Modified Date:30-MAY-14
    • NovellZENworks Configuration Management

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