Environment
Novell ZENworks Configuration Management 11.3
Situation
Upgrading ZCM 11.3 media on Linux Primary fails if
ISO is mounted to any directory under /root path.
Upgrading ZCM 11.3 media on Linux Primary fails if ISO is mounted to any directory named "Upgrade".
Upgrading ZCM 11.3 media on Linux Primary fails if ISO is mounted to any directory named "Upgrade".
Exception: Failure Exception during AuditZoneCreateConfigureAction :
ConfigureAction failed!: Exception in thread "main" java.lang.NoClassDefFoundError: com/novell/zenworks/datamodel/utils/hibernate/AuditZoneCreator
Caused by: java.lang.ClassNotFoundException: com.novell.zenworks.datamodel.utils.hibernate.AuditZoneCreator
ConfigureAction failed!: Exception in thread "main" java.lang.NoClassDefFoundError: com/novell/zenworks/datamodel/utils/hibernate/AuditZoneCreator
Caused by: java.lang.ClassNotFoundException: com.novell.zenworks.datamodel.utils.hibernate.AuditZoneCreator
Resolution
For Linux : Avoid all mount folders created in zenworks
specific paths like /var/opt/novell/zenworks or /opt/novell/zenworks or directly mounting
to /tmp folder, since /tmp is used
by system as well. You can always mount media to /tmp/<some-folder-xyz>
Do not mount to a folder named Upgrade.
Note: 11.3 documentation notes this:
https://www.novell.com/documentation/zenworks113/zen11_installation/data/b18m4p1f.html
Note: Using Sybase - Before a re-install attempt, make sure that the database is not loaded and that the port 2639 is not being used. clear Audit DB specific file info and its dbsrv12 process before attempting upgrade again.
Do not mount to a folder named Upgrade.
Note: 11.3 documentation notes this:
https://www.novell.com/documentation/zenworks113/zen11_installation/data/b18m4p1f.html
Note: Using Sybase - Before a re-install attempt, make sure that the database is not loaded and that the port 2639 is not being used. clear Audit DB specific file info and its dbsrv12 process before attempting upgrade again.