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ZAV Built GroupWise client 2012 sp2 from Template-Wizard is crashing

This document (7014842) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Application Virtualization 10.1

Situation

GroupWise client 2012 sp2 from Template-Wizard is crashing on Windows 8 sp1 OS on mshtml.dll
Clicking on the GroupWise address book crashes application.
Reading emails crashes application.

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has created a Patch for testing in the form of a Field Test File (FTF) applicable to ZAV version 10.1.   Please contact Novell Support to obtain this FTF.

Cause

Mismatch of mshtml.dll in the template.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014842
  • Creation Date:03-APR-14
  • Modified Date:03-APR-14
    • NovellZENworks Application Virtualization

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