Environment
Novell GroupWise 2014
Situation
Getting D019 error when changing password in GroupWise client or web access configured for LDAP authentication with Active Directory
Resolution
1. Login to MMC - Users and Computers administration tool with administrator credentials
2. Navigate to the "Account" tab
3. Ensure the account has not been locked for intruder detection (click the unlock account radio)
4. Ensure the radio to disallow change of user password is NOT checked.
Cause
Creating new users in MMC are configured with preset selections that do not allow password change which can also cause the account to lock with failed logins if intruder detection is enabled.