Some folders are not listed when using the Desktop client's Add folders to sync menu

  • 7015978
  • 09-Dec-2014
  • 19-Dec-2014

Environment

Novell Filr 1.1
Novell Filr Desktop client 1.1

Situation

When browsing through the list of folders using the Desktop client's Add folders to sync menu, some folders are not listed. The missing folders are visible and accessible when the same user tries using the Web interface.

Resolution

A fix for this issue is available in the Filr 1.1 Hot Patch 1, available via the Novell Patch Finder.

Additional Information

Steps reported to duplicate the problem:

In this example, PRODUCT is the name of the Net Folder.

1. User has rights to PRODUCT/Sales/
2. User does not have rights to PRODUCT/Sales/Customers/
3. User has rights to PRODUCT/Sales/Customers/ACME
4. From the Desktop client, open Filr Console, Select Net Folders, Select PRODUCT, Select Sales, Select Customers
5. At this point the Desktop client displays "Loading. . ." but never finishes.