Cannot install iPrint printer after applying ZCM 11.3.2

  • Document ID:7016083
  • Creation Date:21-Jan-2015
  • Modified Date:11-May-2015
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.3
Novell ZENworks Full Disk Encryption

Situation

Workstations that have a ZENworks Data Encryption Policy applied do not allow iPrint printers to be manually installed after upgrading the workstations to ZCM 11.3.2.

Errors thrown by iPrint install failure:

This operation requires an interactive windows station



There are no more files




Resolution

Use a ZENworks Printer policy to install the iPrint printers on the workstation.
or

Status

Reported to Engineering

Additional Information

Temporarily removing the Data Encryption Policy from the device allows the workstation to manually install iPrint printers successfully.