Device becomes unmanaged due to JoinProxy invalid URI exception

  • 7016397
  • 06-Apr-2015
  • 04-Aug-2015

Environment


Novell ZENworks Configuration Management 11.3

Situation

Device becomes unmanaged.

ERROR:

Successfully registered with zone "[could not determine]"

ERROR (from zmd-messages.log):

[ZenworksWindowsService] [50] [] [LocationConfigBasedService] [] [Failed to get location configuration
Type: System.ArgumentOutOfRangeException
Message: startIndex cannot be larger than length of string.

or

[DEBUG] [03/02/2015 09:43:59.739] [1096] [ZenworksWindowsService] [8] [] [ClosestServers] [] [Error extracting host from URI 192.168.1.6:7019. Error: Invalid URI: The URI scheme is not valid.] [] [] [] [ZENworks Agent] 

Resolution

This is fixed in version 11.4 - see KB 7016614 "ZENworks Configuration Management 11 SP4 (11.4.0) - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7016614