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Unable to install the Filr and ZENworks app alongside each other on Android 5

This document (7016592) is provided subject to the disclaimer at the end of this document.

Environment

Novell Filr 1.2
Novell ZENworks Mobile Management 3.1
Google Android 5

Situation

Since Android 5.0 it isn't possible to install both the Novell ZENworks and Novell Filr app on one device.

After installing the Novell ZENworks Mobile Management agent for Android or the Novell Filr app for Android or vice versa on a device running Google Android 5.0 or up, the secondly installed app fails to install with an error -505.

If the ZENworks app is installed first and then try to install the Filr App the Error-Code "-505" is shown.
The same is observed when installing the apps in reverse order, so first the Filr app and then try to install the ZENworks App.

On a Android 4+ or earlier device it is possible to install both apps via the Play Store.

Resolution

This has been reported to Engineering.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7016592
  • Creation Date:09-JUN-15
  • Modified Date:09-JUN-15
    • NovellFilr
      Mobile Management (ZENworks Mobile Management)

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