iPrint client and OSX 10.11 (El Capitan)

  • 7016887
  • 08-Oct-2015
  • 20-Jan-2016

Environment

Open Enterprise Server 11 Support Pack 2
Open Enterprise Server 2015
iPrint Appliance 1.1

Situation

iPrint Mac client (version 6.0) does not work with OSX 10.11 (El Capitan)

Resolution

iPrint client version 6.01 and later works with OSX 10.11 (El Capitan). 

iPrint client for Mac version 6.01 is included within the OES 11 SP2, OES 2015 November patches and iprint appliance patch4.

The rpm versions within the November patches are:
  • novell-iprint-client-6.7.0.20151029-0.6.1 for OES 11 SP2
  • novell-iprint-client-6.12.0-0.39.1 for OES 2015

Cause

Current issues observed in 10.11 for the iPrint client 6.0 and older are:

1. Installation of iPrint client will fail due to new feature named "System Integrity Protection" which doesn't allow any user including 'root' to install files in /usr/bin and /usr/lib directory. The iPrint client installs a few files under those directories.

2. If the user upgrades the OS from 10.10 to 10.11 with iPrint client version 6.0 or earlier installed, it will fail to work or print with the upgraded OS.  The solution is to upgrade to the 6.01 or later version of the iPrint client for Mac.