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Pending change: Delete never completes if file was modified locally

This document (7016932) is provided subject to the disclaimer at the end of this document.

Environment

Novell Filr 1.1
Novell Filr 1.2
Novell Filr Desktop client 1.1
Novell Filr Desktop client 1.2

Situation

User modified a file that was previously synchronized / downloaded from one of the Net Folders and/or Home folder. Suppose the user was working offline and making changes to this file. Before the changes were synchronized back up to the server, someone moved/deleted the file from the backend filesystem. This causes the Desktop client to show a Pending change to Delete the file because it no longer exists in the filesystem. However, this change never completes and the user continues to see this pending change as follows:

Pending Change: Delete
Problem: File modified locally

Resolution

An updated Desktop client with a fix for this issue is available in the Filr 1.2 Hot Patch 2, available via the Novell Patch Finder. A fix for Filr 1.1 is not available and it is recommended that you upgrade to the latest Filr version.

With the fix in place, when a modified file gets synchronized back to the server and the actual file has been moved/deleted from the backend filesystem, the sync app will create any parent folder structure that has been deleted and upload the file as a new file.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7016932
  • Creation Date:22-OCT-15
  • Modified Date:04-NOV-15
    • NovellFilr

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