Why will MacMail not connect to a GroupWise Mobility Server?

  • 7017657
  • 01-Jun-2016
  • 08-Feb-2017

Environment

Novell GroupWise 2014
Novell GroupWise Mobility Service

Situation

Customers are unable to connect to a GroupWise Mobility Server via native MacMail.  

Resolution

This is working as designed.  Currently the GroupWise Mobility Server uses Exchange ActiveSync Services (EAS) while the native MacMail application uses Exchange Webmail Services (EWS).  In order for a Mac to connect to a GroupWise Mobility Server, you will need to install a mail application that talks EAS.