Unable to update Filr license on Filr 2.0.0.241-HP.465

  • 7017925
  • 08-Aug-2016
  • 20-Sep-2016

Environment

Novell Filr 2.0 SU2 (2.0.0.421-HP.465)

Situation

After updating the Filr appliance(s) to Filr 2.0 - Security Update 2, it is no longer possible to update/replace the Filr trial license with a full license. No error is shown in the web interface, but the license file remains unchanged on the Filr server.

Resolution

A fix for this issue is available in the Filr 2.0 Hot Patch 3, available via the Novell Patch Finder. After applying the patch, follow the steps to update your Filr license again.