Filr uses wrong email templates when a file is shared with a new external user

  • 7018069
  • 19-Sep-2016
  • 20-Sep-2016

Environment

Novell Filr 2.0

Situation

When a Filr user shares a file with a new external user, Filr uses sharedEntryInvite.vm email template. The correct email template for sharing a file with a new external user is selfRegistrationRequired.vm.

According to the Filr Administration Guide, the purpose of these templates is defined as:

sharedEntryInvite.vm
Shared file invitation to an existing Filr user

selfRegistrationRequired.vm
Shared item notification to user who must register with Filr in order to view it

Resolution

A fix for this issue is available in the Filr 2.0 Hot Patch 3, available via the Novell Patch Finder.