Restoring Mail Through GroupWise Administration (2014) or Console One (Linux Post Office)

  • 7020757
  • 24-Sep-2010
  • 29-Aug-2017

Environment


Reload (all versions)

Question:
Can I use my Reload backup and restore mail through Console One?

Answer:

Yes. Mail can be restored, using a Reload backup, from Console One. When restoring mail for a user in Console One it is important to know that this will restore all of the users mail.

Here are the steps to restore.

1) Restore Area needs to be configured.

2) In GroupWise Administration: go into the user object that you would like to restore mail for.

User Object

2) In Console One: highlight a user that you would like to restore mail for.

3) In GroupWise Adminstration: Select the option: "More | Restore | Yes"

Restore Mailbox

3) In ConsoleOne: Go into Tools | GroupWise Utility | Backup/Restore Mailbox...

4) In ConsoleOne: The user will be listed on the Object: row

5) Verify that the path is configured to the correct path. Use this kb article to verify the Restore mode setup.

6) Click Yes to submit the restore job

Others in this Category

document Reload Setup for GroupWise Restore Area Management - Linux
document How to Restore Email From a Reload Backup
document How to Restore Deleted Email Using Restore Mode (Client Instructions)
document GroupWise Client Reporting 8201 Error When Accessing Backup
document How do I select a backup from the web interface?
document GroupWise Restore Script for GroupWise 2014 Customers



RSS

Resolution

Yes. Mail can be restored, using a Reload backup, from Console One. When restoring mail for a user in Console One it is important to know that this will restore all of the users mail.

Here are the steps to restore.

1) Restore Area needs to be configured.

2) In GroupWise Administration: go into the user object that you would like to restore mail for.

User Object

2) In Console One: highlight a user that you would like to restore mail for.

3) In GroupWise Adminstration: Select the option: "More | Restore | Yes"

Restore Mailbox

3) In ConsoleOne: Go into Tools | GroupWise Utility | Backup/Restore Mailbox...

4) In ConsoleOne: The user will be listed on the Object: row

5) Verify that the path is configured to the correct path. Use this kb article to verify the Restore mode setup.

6) Click Yes to submit the restore job

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1867.