Environment
Micro Focus Filr 3
Micro Focus Filr Desktop client for Windows
Micro Focus Filr Desktop client for Windows
Situation
When using the Desktop client, some temporary (.tmp) files are randomly generated during save operations on Microsoft Office files which never go away.
For example, a user editing an Excel spreadsheet workbook1.xlsx and saving it back to the Filr folder may observe generation of random temporary files such as 103EA35.tmp. If the user tries to open or remove these files, an error is reported that the user does not have the required access rights.
For example, a user editing an Excel spreadsheet workbook1.xlsx and saving it back to the Filr folder may observe generation of random temporary files such as 103EA35.tmp. If the user tries to open or remove these files, an error is reported that the user does not have the required access rights.
Resolution
A fix for this issue is available in the Filr 3.2.1 Update. The fix will prevent creation of such .tmp files, however any files
currently in this state will need to be cleaned up by re-installing the
Filr Desktop client.
Cause
Filr syncapp was unaware of the tmp file name format.
Additional Information
See also: Another similar issue that may occur when using MS Excel with Filr, TID 7022427 - Saving changes to Excel files in Filr folders can lead to 0KB files.