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Novell Messenger, The client is unable to connect to the server due to a network error.

This document (7021238) is provided subject to the disclaimer at the end of this document.

Environment

Messenger
GroupWise Messenger

Situation

While using the T-Mobile cell network, mobile users get the following error when attempting to log into Messenger: Novell Messenger, The client is unable to connect to the server due to a network error.

Using the same mobile device on a WiFi network will connect to the Messenger server just fine.

Resolution

Currently this is an issue with the T-Mobile carrier only. Contact T-Mobile for additional assistance.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7021238
  • Creation Date:24-AUG-17
  • Modified Date:24-AUG-17
    • NovellMessenger

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