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Invalid RPC token error when accessing a Vibe 4.x cluster thorugh NAM

This document (7022149) is provided subject to the disclaimer at the end of this document.

Environment

Micro Focus Vibe 4.0.3
Micro Focus Vibe 4.0.2
Novell Vibe 4.0.1
Novell Vibe 4.0

Applies only when Vibe is deployed as a cluster and used with NetIQ Access Manager(NAM).

Situation

Users randomly get a RPC token error on-screen when trying to access Vibe in a browser:

"Checking the GWT RPC XSRF/CRSF token detected an XSRF/CSRF (Cross-Site Request Forgery) failure. Contact your site administrator about this problem. (Error details: 'Invalid RPC token (Invalid XSRF token.)'.)"

Resolution

Login to NAM admin console.
1. Navigate to (Nam Admin Console -> Access gateway -> [AG-Cluster]->[Proxy Server] ->Web Servers)
2. Check if the admin has checked the 'Enable Session Stickiness' option
3. 'Session Stickiness' should be enabled under the Vibe reverse proxy config
4. Apply NAM configuration.
5. Clear end user browser cache before accessing Vibe again

The issue should now be resolved. See Vibe documentation for reference : https://www.novell.com/documentation/vibe4/vibe4_admin/data/blpk97e.html

Cause

The issue occurs due to an incorrect NAM Server setting for the Vibe reverse proxy.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7022149
  • Creation Date:23-OCT-17
  • Modified Date:23-OCT-17
    • NovellVibe

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