Pending-held status on print queue from iPrint mobile Apps with Appliance 3.1
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- Go to the iPrint Management Console
- https://<ip or dns>:9443
- rcnovell-iprint-mobile stop
- connect plocal:/var/opt/novell/iprintmobile/databases/iprint admin admin
- select * from GlobalConfiguration;
- If the driverID field is populated (shows the generic driver), reach out to Micro Focus Customer Support.
- If the driverID field is empty, run this update command:
- update GlobalConfiguration SET driverId="Generic+PostScript+Printer+Foomatic%2FPostscript+%28recommended%29";
- Note: Depending on your browser settings, the above update command may show as being wrapped. However, the command is one line and should be run as one line.
- rcnovell-iprint-mobile start
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- Document ID:7022228
- Creation Date:27-OCT-17
- Modified Date:28-DEC-17
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