Novell is now a part of Micro Focus

My Favorites


Please to see your favorites.

403 error when releasing a print job from the iPrint user portal

This document (7022431) is provided subject to the disclaimer at the end of this document.


iPrint for OES2015 SP1
iPrint for OES2018


When a user logs into the iPrint user portal to release a job that was sent to a walkup printer, a 403 error is presented after selecting the printer.


For iPrint for OES 2015SP1, apply:

- December 2017 OES 2015-SP1 iPrint for OES Update 1 14
- December 2017 OES 2015 SP1 iPrint for OES Hot Patch 1 15 

Log into the user portal using https:// instead http://


When accessing the user portal on port 80 (http://) the print job is seen.  But, when selecting the print job, select a printer and hit print, a 403 error is returned because the walkup printer requires SSL to communicate with user portal.

The workaround, logging in using https://, does not display errors and the job is released properly. Also, applying the fix will redirect the browser to https://.


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7022431
  • Creation Date:05-DEC-17
  • Modified Date:04-JAN-18
    • NovelliPrint
      Open Enterprise Server

Did this document solve your problem? Provide Feedback