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Client for OES installation fails with error 0x80070005

This document (7022509) is provided subject to the disclaimer at the end of this document.

Environment

Client for Open Enterprise Server 2 SP4 (IR7a)

Situation

During the installation of the Client the following error is displayed:

An unknown installation error occurred: 0x80070005 (-2147024891)

The installation process is halted and the Client is not successfully installed on the workstation.

Resolution

Disable the Anti-Virus application during the installation process.

Cause

Error code 0x80070005 means "ACCESS DENIED." You may see it because of insufficient file or registry permissions needed to install the Client. This can be a result of malware, anti-virus, or some application purposefully changing the permissions. 

Also, be sure you have administrator rights on the machine where the Client is being installed.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7022509
  • Creation Date:02-JAN-18
  • Modified Date:02-JAN-18
    • NovellClient for Open Enterprise Server (Client)

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