Environment
GroupWise 18
GroupWise Messenger 18
GroupWise Messenger 18
Situation
You have changed first or last name of a GW account which has
also a Messenger account enabled. You want to replicate this change
into Messenger system and therefore you initiate a Sync from
<domain>_LDAP object. This change is not replicated and in
NMMA logs you see errors like in example bellow:
13:31:33 B40 DIR Starting sync for LDAP/Dom1_LDAP.
13:31:33 B40 DIR Sync for LDAP/Dom1_LDAP returned error [0xAD43].
13:31:33 B40 DIR Sync for LDAP/Dom1_LDAP updated 0 records, expired 0 users.
13:31:33 B40 DIR Sync for LDAP/Dom1_LDAP returned error [0xAD43].
13:31:33 B40 DIR Sync for LDAP/Dom1_LDAP updated 0 records, expired 0 users.
This error indicates a problem in communication with the LDAP
server. Although the LDAP port of a domain MTA is active, listed in
netstat command output.
Resolution
In this particulate example, the LDAP port on MTA was set in
58389. Changing this value into 1389 and restarting gwadminservice
in order to become active fixed the synchronization problems.
There seems to be at the moment a design limit within
Messenger code that has problems with higher number set on the LDAP
port configured within a domain MTA object.