Sending a document from Excel can crash GroupWise

  • 7024117
  • 16-Sep-2019
  • 16-Sep-2019

Environment

GroupWise 2014 R2 Support Pack 2
GroupWise 18
GroupWise 18.1.1

Situation


Sending a document from Excel can crash GroupWise when the current working drive is mapped to a UNC path.  This can occur in environments such as VMWare AppStack when excel is launched from a network drive that does not have an existing drive mapping.  It also happens when Excel is launched directly from a non-mapped UNC path from within Windows Explorer.

Resolution

This has been reported to engineering and fixed in build 135088 or higher of GW 18.1.1 client. Contact support to get build or wait until 18.2.0 release.

Cause

The crash was caused by a call to _getDrive that was unexpectedly returning 0.

Additional Information

https://bugzilla.novell.com/show_bug.cgi?id=1148385