Unable to access port 9443 after update to Filr 4.2

  • 7024973
  • 23-Dec-2020
  • 23-Dec-2020

Environment

Micro Focus Filr Appliance 4.x
Proxy is configured on the appliance

Situation

Cannot access vaadmin console on port 9443
Jetty will not start
Problem started after update to 4.2 patch

Resolution

Remove the erroneous space in the /etc/sysconfig/proxy file and restart Jetty. This can be accomplished by pasting the following string of commands into a terminal session (such as putty):
sed -i 's/ 127.0.0.1/127.0.0.1/' /etc/sysconfig/proxy;rcvabase-jetty start

Cause

The line following line within the /etc/sysconfig/proxy file has an extra space before the 127.0.0.1 entry.  

NO_PROXY="localhost, 127.0.0.1" in  /etc/sysconfig/proxy