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Micro Focus Service Desk v7.x Cookbook (7021281)
14 Sep 2018 ...migration process. Documentation Micro Focus Service Desk v7.0x and below Micro Focus Service Desk v7.1 Micro Focus Service Desk v7.2 Micro Focus Service Desk v7.3 Micro Focus Service Desk v7.4 Micro Focus Service Desk v7.5 Resources Micro Focus Service

Application Exception Error with ZENworks Import (7023329)
6 Sep 2018 ...subject to the disclaimer at the end of this document. Environment Service Desk 7.5 ZENworks Integration ZENworks Configuration Management 2017 Update 3 Situation Service Desk v7.5 attached to ZENworks 2017 Update 3 selecting Hardware link during the ZENworks

SLES support entitlement with OWS products (7023123)
3 Sep 2018 ...Novell Product: Identity Manager Novell Product: iPrint Novell Product: Novell Messenger Novell Product: Open Enterprise Server Novell Product: Open Workgroup Suite - Small Business Edition (NOWS SBE) Novell Product: Service Desk Novell Product: SUSE Linux

Search results are incomplete (7023209)
25 Jul 2018 ...Search results are incomplete. Search results are incomplete This document (7023209) is provided subject to the disclaimer at the end of this document. Environment Service Desk 7.3 Search Situation When performing a search function, results are incomplete.

Ext Certificate w/chains not recognized (7023184)
17 Jul 2018 ...the disclaimer at the end of this document. Environment Service Desk 7.5 Appliance Situation Adding External Certificate (with chains) isn't recognized after Activation. Log into the Service Desk Administration Console Digital Certificates > Web Application

Certificate Import Browse window displays C:\FAKEPATH (7023113)
26 Jun 2018 ...is provided subject to the disclaimer at the end of this document. Environment Service Desk 7.5 Appliance Situation Using the Service Desk Administration Console and selecting Certificates tile to import certificates, when selecting Browse button to navigate

Updating Email Signatures explained (7018193)
20 Jun 2018 ...will have the updated Email Signature. Document Document ID: 7018193 Creation Date: 10-26-2016 Modified Date: 06-20-2018 Novell Product: Service Desk Disclaimer This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties

Service Desk Migration with embedded database fails to connect to database (7022820)
18 Jun 2018 ...Service Desk Migration with embedded database fails to connect to database. Service Desk Migration with embedded database fails to connect to database This document (7022820) is provided subject to the disclaimer at the end of this document. Environment

Migrating to the Service Desk - Service Desk Appliance Deployment and Administration Reference
27 Apr 2018 ...Migrating to the Service Desk - Service Desk Appliance Deployment and Administration Reference. docmain.css" /> 8.2 Migrating to the Service Desk Service Desk will be migrated by bringing the new appliance. To migrate Service Desk: Deploy the Service Desk

Configuring the Service Desk Server - Service Desk Appliance Deployment and Administration Reference
27 Apr 2018 ...Configuring the Service Desk Server - Service Desk Appliance Deployment and Administration Reference. docmain.css" /> 4.1 Configuring the Service Desk Server This is applicable for a fresh installation of Service Desk. After deploying the Service Desk

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