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Ext Certificate w/chains not recognized (7023184)
7 Jul 2019 ...Verify  /opt/novell/common-services/etc/jetty-ssl.xml to point to proper keystore and passwords. ZENworks Service Desk work around: Log into the Service Desk Administration Console Digital Certificates > Web Application Certificates Import new Certificate

MFSD Store configuration failing to connect to ZENworks server (7018147)
29 Jun 2019 ...This document (7018147) is provided subject to the disclaimer at the end of this document. Environment Service Desk Service Desk 7 ZENworks Integration Service Desk 8 ZENworks Integration Situation Upgrade to MFZSD Setting up the MFSD Store functionality

How to be notified about new Micro Focus/Novell/SUSE patches as they are released (7007454)
30 May 2019 ...Server SUSE Linux Enterprise Software Development Kit SUSE Manager SUSE OpenStack Cloud Secure Configuration Manager SecureLogin Sentinel Log Manager Service Desk Storage Manager Subscription Management Tool Vibe OnPrem/Teaming ZENworks Admin Studio ZENworks

Novell Service Desk Memory Settings (7012318)
13 Apr 2019 ...Novell Service Desk Memory Settings. Novell Service Desk Memory Settings This document (7012318) is provided subject to the disclaimer at the end of this document. Situation Novell Service Desk application hangs occasionally or has a slow response in

Service Desk Appliance traceroute missing (7018445)
12 Apr 2019 ...Service Desk Appliance traceroute missing. Service Desk Appliance traceroute missing This document (7018445) is provided subject to the disclaimer at the end of this document. Environment Novell Service Desk 7.3 Appliance Service Desk 7.4 Appliance Service

Service Desk Web Services fail to start (7022604)
28 Mar 2019 ...the disclaimer at the end of this document. Environment Service Desk 7.2 Web Services Service Desk 7.1 Web Services Service Desk 7.0.3 Web Services Service Desk 7.0.2 Web Services Service Desk 7.0.1 Web Services Situation MFSD Console Web Services fail

Micro Focus Service Desk v7.x Cookbook (7021281)
6 Mar 2019 ...Desk v7.0x and below Micro Focus Service Desk v7.1 Micro Focus Service Desk v7.2 Micro Focus Service Desk v7.3 Micro Focus Service Desk v7.4 Micro Focus ZENworks Service Desk v7.5 Micro Focus ZENworks Service Desk v8.0 Resources Micro Focus ZENworks Service

Micro Focus ZENworks Service Desk v8.x Cookbook (7023510)
6 Mar 2019 ...Micro Focus Service Desk v7.4 Micro Focus Service Desk v7.5 Micro Focus ZENworks Service Desk v8.0 Resources Micro Focus Service Desk Technical Information Documentation Micro Focus Service Desk Troubleshooting and debugging - TID 7017045 Micro Focus Service

SLES support entitlement with OWS products (7023123)
7 Dec 2018 ...Messenger Novell Product: Open Enterprise Server Novell Product: Open Workgroup Suite - Small Business Edition (NOWS SBE) Novell Product: Service Desk Novell Product: SUSE Linux Enterprise Desktop Novell Product: SUSE Linux Enterprise Server Novell Product:

How to enable debug logging for ZENworks Service Desk (7011278)
6 Dec 2018 ...How to enable debug logging for ZENworks Service Desk. How to enable debug logging for ZENworks Service Desk This document (7011278) is provided subject to the disclaimer at the end of this document. Environment Service Desk Situation Troubleshooting Micro

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