Environment
Novell GroupWise 8
Novell NetWare 6.5 Support Pack 7
Novell NetWare 6.5 Support Pack 8
Situation
When the Document Conversion agent running on a NetWare server
tried to index PDF files it can abend the server. The abend
does not always happen and when it happens depends on the Post
Office and how busy it is.
Resolution
The third-party viewer application that converts PDF files to HTML
for indexing is not working properly on NetWare. Use the
following startup switch with the NetWare POA to prevent it from
trying to index PDF files:
/dcafilter-pdf
On Linux and Windows, the POA successfully indexes PDF files.
Another, undocumented switch, that will keep the server from abending is /nodca
/dcafilter-pdf
On Linux and Windows, the POA successfully indexes PDF files.
Another, undocumented switch, that will keep the server from abending is /nodca
Additional Information
The fix for this will resolve the abends on NetWare as it will skip
.pdf files. .pdf files cannot be converted on NetWare,
therefore the fix is intended to skip all .pdf files and reduce the
chances of a crash because of that.