Environment
Novell GroupWise 8
Situation
The GroupWise client crashes when doing a send/retrieve while in remote mode if the connection is specified as a VPN using Microsoft CHAP version 2.
Resolution
A fix for this issue has been included in the GroupWise 8 Support Pack 1 client.
Additional Information
Information from the GRPWISE.RPT file:
------------------------------------------------------------------
- -
- GroupWise Unhandled Exception Report -
- Generated on 7/20/2009 at 16:47:51 -
- -
------------------------------------------------------------------
Exception code: C0000005 EXCEPTION_ACCESS_VIOLATION
Fault Address: 76EF61CB 01:000151CB
File: C:\WINDOWS\system32\rasapi32.dll
File TimeStamp: 04/13/08 18:12:03
--------------Network----------------------
Computer Name: WLASSON-LT
User Name: Administrator
--------------Hardware---------------------
Number of Processors: 2
Processor Type: x86 Family 6 Model 15 Stepping 11
--------------Operating System-------------
Platform: Windows NT
Version: 5.1
Build Number: 2600
Other Information: Service Pack 3