Error: "Send Failure: 553 You must authenticate"

  • 7004277
  • 20-Aug-2009
  • 27-Apr-2012

Environment

Products:
Novell GroupWise 8

Configuration:
GWIA configured to use Relay Host

Situation

Symptoms:
Auto Reply for incoming external E-Mails fail
GWIA reports error "Send Failure: 553 You must authenticate"

Resolution

  1. Launch ConsoleOne with GroupWise snap-ins.
  2. Right click the GWIA object and click Properties.
  3. Click SMTP/MIME | Address Handling and enable the setting "Use GroupWise user address as Mail From: for rule generated messages".
  4. Apply the change and close Properties page.
  5. Stop and start GWIA if needed.