Imaging bootcd cannot load additional files if machine has 2 optical drives

  • 7006320
  • 22-Jun-2010
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Imaging
Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Imaging
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Imaging
Novell ZENworks 7.3 Linux Management - ZLM7.3

Situation

Additional files (text files, scripts, etc.) added to bootcd.iso are not available when booting from the CD on a machine with more than one optical drive

Resolution

For ZDM7/ZDML7: Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4 Hot Patch 5, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

For ZCM 10.3: This is fixed in version 10.3.1 - see KB 7006265 "ZENworks Configuration Management 10.3.1 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZLM 7.3 IR3: This is fixed in the ZENworks Imaging Update for June 2010 - see KB 7004086 "ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update.