Environment
Novell ZENworks Configuration Management 11.1 Inventory
Novell ZENworks Configuration Management 11.2 Inventory
Situation
ZCM is installed on Simplified Chinese language Windows 20003 x64 Primary server
ZCM 11.1:
PRU fails to apply
Knowledge Base files do not merge anymore
ZCM 11.2:
PRU seems to apply successfully and KB files do get merged but same error message is still logged in loader-messages.log
Error message in %zenworks_home%\logs\loader-messages.log:
"...
[ApplyPruAM] [] [com.novell.zenworks.assetmanagement.applypru.SoftwareComplianceUpdate$SoftwareMgmtPruException: The Discovered Products pru file is not in the required format. Expecting 8 arguments.
..."
Resolution
This is fixed in version 11.2.2 - see KB 7010757 "ZENworks
Configuration Management 11.2.2 - update information and list of fixes"
which can be found at https://support.microfocus.com/kb/doc.php?id=7010757